Privacy Policy

1. Introduction

This Privacy Policy explains how JSM micro Inc collects, uses, stores, and protects personal information when you use our services, including our web application, mobile applications, and related services.

By using our services, you agree to the practices described in this policy.

2. Scope of this Policy

This policy applies to:

• Web application (browser-based platform)
• Mobile applications (iOS and Android)
• Related cloud services and APIs

3. Information We Collect

3.1 Information you provide

We may collect:

• Name and contact information
• Account credentials (username, password)
• Organization or facility details
• Messages, alerts, or content you submit

3.2 Information collected automatically

We may collect:

• Device information (model, OS version, identifiers)
• IP address
• Log data (access times, actions in the system)
• App usage data

3.3 Mobile-specific data

Depending on permissions, mobile apps may access:

• Push notification tokens
• Network status (Wi-Fi / mobile data)

4. How We Use Information

We use collected data to:

• Provide and operate the service
• Send notifications and alerts
• Ensure system security and performance
• Improve features and user experience
• Provide customer support

5. Notifications and Communications

Our mobile applications may send:

• Critical alerts
• System notifications
• Emergency communications

Users may manage notification preferences depending on device settings.

6. Data Sharing

We do not share your personal information. We do not sell, trade or rent personal information to third parties.

We may share data with:

• Legal authorities when required by law

7. Data Storage and Security

We implement appropriate technical and organizational measures to protect data, including:

• Encryption in transit
• Access controls
• Secure cloud infrastructure
• Role-based access permissions

8. Web Application vs Mobile Application

Web Application

• Accessible via browser
• Uses session cookies and login authentication
• Stores usage logs and account activity

Mobile Application

• Uses device identifiers and push notification services
• May operate in background for alert delivery
• May request device permissions (notifications, network status, etc.)

9. Data Retention

We retain personal data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

10. User Rights

Depending on applicable laws, you may have the right to:

• Access your personal data
• Request correction or deletion
• Restrict processing
• Withdraw consent (where applicable)

11. Third-Party Services

We may use third-party services such as:

• Cloud hosting providers
• Notification services
• Analytics tools

These providers process data under their own privacy policies.

12. Children’s Privacy

Our services are not intended for children under the age of 16 (or applicable legal age). We do not knowingly collect data from children.

13. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted in the application or website.

14. Contact Information

If you have questions about this Privacy Policy, contact:

JSM Micro inc.
2711, avenue Des Ormeaux, Montréal, Québec, H1L 4X6 Telephone
Tel : 514-355-5731
Fax: 1-888-211-5955
Email : admin@jsmmicro.com
Website : www.jsmmicro.com